• RETURNS WILL NOT BE ACCEPTED WITH OUT PRIOR APPROVAL.
• Return request need to be within 30 days of receipt.
• Contact us to arrange for any returns.
• We do not accept returns for harnesses or airbags. 
• A copy of the invoice will need to be included with the return.
• There is a 15% restocking fee charged against all returned parts.
• Parts must be re-saleable and in the original packaging. DO NOT WRITE ON, REMOVE, OR COVER ANY NISSAN PART NUMBER LABELS.
• Any parts that are refused for return will either be disposed of or sent back to the buyer at their expense.
• We cannot take back used parts.
• HAZMAT (Hazardous materials) parts are not returnable.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• We must be notified of any damages or missing parts within 48 hours of receipt of goods.
• Any repairs must be approved by Nissan Wholesale direct prior to the completion of the repair. 

• If no VIN# is entered when ordering parts, buyer must pay for return shipping on incorrect parts ordered.  No credit will be given on original shipping charges.  With the VIN#, we are able to make sure that the part ordered is the correct one for the vehicle before shipping.  If the error is on our part (example: part pulled wrong, etc.) then we will gladly take the part back and issue a full credit. Since the online catalog is not the "official" Nissan catalog, we can not guarantee the accuracy of part numbers in the online catalog. Please provide us with your VIN# upon checkout so we may verify that the part ordered is correct for your vehicle. In the event that there is a catalog error, we will contact you and see if you would like to change your order. In the event the catalog provided a number that was incorrect, we DO NOT match the price of the correct part. We will refund your entire order before shipping out, and allow you to purchase the correct part on a new order.

Core Returns

Some items have a core charge added to them.  When you purchase a part with a core charge, the core amount will be added to the total price.  This charge ensures that we will receive the old part back so we can send it back to GM for credit.

In order to receive credit on your core, please return the item to:

Nissan Wholesale Direct

Attn: Core Returns

5415 Kelley Moore Drive

Winston Salem, NC 27105

Please note:

-Core return shipping cost is the responsibility of the customer.

-Cores need to be returned in the original box they were packed in.

 - PLEASE DO NOT COVER OR WRITE ON ANY OF THE GM LABELS ON THE PACKAGING.  WE CANNOT ISSUE CREDIT IF THE LABELS ARE COVERED OR WRITTEN ON

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.
• Special order parts (parts not in stock) may only be cancelled up until 2:00pm EST.  After that, the order is processed to Nissan and cannot be stopped.